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FAQ's
General Questions
- What devices are supported by Betternet?
- Can I choose my IP address?
- How to use Betternet
- Does Betternet include protection from malware?
- How often should I update to make sure I have the latest version?
- How to Link a New Device or Sign into My Premium Account
About Betternet
- Betternet Blog
- Is My Information Encrypted if I Use the Free Version of Betternet?
- Is Betternet an Anti-Virus?
- Betternet's Free Version
- Why doesn't Betternet use the more common VPN protocols?
- What's the protocol used by Betternet?
Announcements
Payments & Subscriptions
- Betternet's Refund Policy
- Cancel Premium Subscription purchased with a Credit Card
- Betternet's Premium Service
- Disabling Betternet ads!
- Where Can I Find Betternet Packages?
- Will My Purchase Renew Automatically?