How can we help?
Windows
Getting Started
Payments & Subscriptions
Troubleshooting
- Why can't I reach my network devices on Windows?
- Why am I getting slower speeds on my Windows device?
- I am able to connect to Betternet, but unable to browse. What can I do to fix this? (Part 1)
- I can connect to Betternet but I am unable to browse any websites. Is there anything I can do to fix this? (Part 2)
- What can I do if I am having trouble connecting to Betternet from my country?
- Can't change your Virtual Location (Windows)
General Questions
- How do I bypass the VPN on Windows?
- How do I change country in the Betternet app on Windows?
- How do I disconnect from Betternet on Windows?
- What do all these settings mean on Betternet for Windows?
- How can I get the latest version of Betternet on Windows?
- How do I sign in or link my Windows device to my Premium account?