How can we help?
Android
Getting Started on Android
Payments & Subscriptions
- I purchased Betternet using Google Play. How can I use my subscription on other devices?
- How do I upgrade to Betternet Premium on Android?
- How do I activate my account on my Android device?
- How do I Cancel my Auto-Renewal for my Google play subscription for Betternet?
- How do I request a refund I made through the Google Play store?
Troubleshooting
- Why am I having Connection issues on my Android device?
- What are the next steps for troubleshooting connection issues on Android?
- Having problems connecting to a Location with Betternet on Android?
- I am receiving errors 492, 25, and 924 while installing Betternet on my device. Is there anything I can do to fix this?
- Why am I getting slower speeds on my Android device?
General Questions
- What do all these settings mean on my Android device?
- How do I disconnect from Betternet on Android?
- How can I make sure I have the latest version of Betternet on my Android device?
- Android: What is the speed difference between Free and Premium?
- Is my Android supported by Betternet?
- How do I sign in to my Premium account on my Android device?