Stop Auto-Renewal Charges In Google Play
From your Android device
- Open the Google Play Store
- Select the Betternet app
- In the subscription section, tap CANCEL
- Tap YES to confirm the cancellation
On a computer
- Go to play.google.com
- From the left menu click My Subscriptions
- Select Betternet
- Tap Cancel subscription
- Follow the onscreen instructions
If you cannot cancel your Premium Subscription in Google Play, or you just need some technical assistance, please contact our Help Center with your GPA order number and Google Play email address so that we can cancel for you.
To contact us you can submit a request through our App.
- Open the Betternet App
- Click on the Sandwich icon
- Select "Contact Us"
- Select the reason that best describes your issues and write us an email