How do I contact Betternet?
If you need any assistance or have any questions/concerns, please feel free to contact the Customer Service. our customer service team is always available to answer your questions.
In order to get any kind of help, you have the following 3 options:
First: Ticket Support
Our customers can send their requests directly inside the app. They can find the "contact support" button and write about their suggestions, feedbacks, problems, concerns and complains. One of our agents will contact you within a day. In most cases their requests will be replied faster.
Second: Search among articles in our help-center
For those who need an immediate answer, the best way is to search their requests in our help-center. Our articles cover different topics and 90% of times you can find your answers there. The contents are regularly updated and we will add more sections, categories and articles in case of new updates and when a new question arises. We will also answer your questions under our articles in the comments section or in our communities.
Third: Contact us through Social Medias
You could always get the most updated news through our social media channels. Our agents are responsible for answering any comments/messages on our Facebook, Twitter and Instagram profiles.
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