First of all, make sure that your GPS or other location services are disabled on your device. Then please check your IP when you are connected to your desired server here and let us know your IP address
Articles in this section
- What devices are supported by Betternet?
- Can I choose my IP address?
- How to use Betternet
- Does Betternet include protection from malware?
- How often should I update to make sure I have the latest version?
- How to Link a New Device or Sign into My Premium Account
- What are the differences between the Free vs. the Premium?
- How to Install and Uninstall Betternet
- Can't connect to my office's wi-fi
- Can't connect from school WiFi